Shipping policy

Shipping Policy

Last Updated: November 1, 2026

At CozyComfort, we know that when the weather gets cold, you want your comfort essentials as soon as possible.

That's why we work to process and ship every order as quickly and efficiently as we can.

We begin preparing orders as soon as possible after they are placed.

Processing times may vary depending on product availability, order volume, and fulfillment location.

Orders placed on weekends or holidays may begin processing on the next business day.

Delivery times vary depending on your location, product availability, shipping carrier, and fulfillment origin.

We aim to get your order to you as quickly as reasonably possible.

Any estimated shipping or delivery dates provided at checkout or in your order confirmation are estimates unless expressly stated otherwise.

Shipping delays may occur due to:

We will notify you of qualifying shipping delays and provide cancellation or refund options as required by applicable law.

Applicable shipping costs are displayed at checkout before payment.

Shipping charges may vary depending on your delivery address, products ordered, and available shipping methods.

When tracking information becomes available, we will send it to the email address associated with your order.

Please note that tracking updates may take additional time to appear after shipment.

Some orders may arrive in separate packages due to differences in product availability or fulfillment locations.

If this happens, you may receive multiple tracking numbers.

Customers are responsible for providing accurate shipping information at checkout.

Please contact us immediately if you notice an error in your shipping address.

We will do our best to help, but address changes cannot be guaranteed once an order has been processed or shipped.

If your package appears lost or has not arrived, please contact us.

We will investigate the issue using the available tracking information and work with the shipping carrier where appropriate.

Your rights regarding undelivered orders remain protected under applicable law.

We're here to help!

CozyComfort
Email: cozycomfort.help@gmail.com
Phone: (516) 637-3272
Address: 30 Marietta Dr, Westbury, NY, USA

Thank you for choosing CozyComfort. We can't wait to help make your colder days a little warmer.